Heike Faber - Design lead and coach at City of Amsterdam

HEIKE MARIN FABER

As a designer, I have over 12 years of experience in the social sector, corporate world, and at a start-up. My expertise includes systemic design, service design, and behavioral design.

At the moment, I work as a Design lead and coach for the Design & UX department at the City of Amsterdam

At the moment, I work as a Design lead and coach for the Design & UX department of the City of Amsterdam.

Engels

Projects

Carepool

Governance decision-making

Trust citizen-government

Haltebuddy

Equal opportunities 0-6 years

System map equal opportunities young children Amsterdam Zuidoost

Inclusive public transport

Accessible public transport - Insulindeweg

Sustainable housing

Energy Challenge

Shared mobility

Shared transport - customer journey ideas

Shortages of staff in the public sector

Employee shortages public sector - photo report

Carepool

Governance decision-making

Trust citizen-government

Haltebuddy

Equal opportunities 0-6 years

Inclusive public transport

Sustainable housing

Energy Challenge

Shared mobility

Shortages of staff in the public sector

Feel free to reach out if you want to know more.

Email me

From a core team, I work together with various stakeholders on complex issues.

I am a researcher and a creative maker
My approach is proactive and results-oriented
Where possible, I make insights or ideas concrete and tangible

I look at what is needed. Sometimes that means quickly developing from my own vision, isolated from the outside world. And sometimes it means more research, further delving into different perspectives, and taking the time to involve stakeholders.

In the design process, I take on the role of project lead or researcher/designer.

From a core team, I work together with various stakeholders on complex issues.

I am a researcher and a creative maker
My approach is proactive and results-oriented
Where possible, I make insights or ideas concrete and tangible

I look at what is needed. Sometimes that means quickly developing from my own vision, isolated from the outside world. And sometimes it means more research, further delving into different perspectives, and taking the time to involve stakeholders.

In the design process, I take on the role of project leader or researcher/designer.

Design skills

Work and education

I work(ed) for, among others, the City of Amsterdam, KPN, Digital City Agenda (municipalities of Eindhoven and Zoetermeer), and Twitcident (now PublicSonar). I am educated as an industrial designer (University of Twente and Delft University of Technology)

As a designer, I have over 12 years of experience in the social sector, corporate world, and at a start-up. My expertise includes systemic design, service design, and behavioral design.

At the moment, I work as a Design lead and coach for the Design & UX department at the City of Amsterdam

From a core team, I work together with various stakeholders on complex issues.

I am a researcher and a creative maker

My approach is proactive and results-oriented

Where possible, I make insights or ideas concrete and tangible

I look at what is needed. Sometimes that means quickly developing from my own vision, isolated from the outside world. And sometimes it means more research, further delving into different perspectives, and taking the time to involve stakeholders.

In the design process, I take on the role of project lead or researcher/designer.